Knowledgebase

I didn't get my welcome email or have since lost it how can I have it resent?

If you never received your welcome email, it's because you signed up using a non-working email or your spam filter blocked it. Please check your spam folder, if it's not there, make sure to whitelist sales@thegamemonsters.com, billing@thegamemonsters.com, support@thegamemonsters.com and invoice@thegamemonsters.com before requesting it again.

If you need your welcome email resent, please open a support ticket.

Please also note our billing system keeps a record of all emails sent to you. To view these simply login to your billing area:

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